Privacy Policy

Personal Information That May Be Collected

In order to receive promotions, make an appointment, apply for employment, or request a proposal for services, Tuffy Clinton Township may require you to provide certain personal identifying information, which may include: your name, company name, postal address, e-mail address, and telephone number. We may collect and have collected in the preceding twelve (12) months, the following categories of personal information:

• Identity Data: first name, last name, and e-mail address
• Contact Data: email address, mailing address, and phone number
• Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Usage Data: information about how you use our website
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences
• Payment and financial information

An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information.

Uses Made of the Information

Without your prior consent, Tuffy Clinton Township will not use your personal identifiable information for any purpose other than that for which it is submitted. We use personal identifiable information for purposes including, but not limited to:

• Contact you regarding your request for information about services, promotions, or an appointment
• Respond to inquiries or requests in connection with our website
• Fulfill your requests for services or an appointment for services
• Handle complaints
• Send communications and administrative emails about our website
• Personalize and better tailor the features, performance, and support of our website for your use
• Send you newsletters and promotional information (you may opt out by clicking "unsubscribe" in the email)
• Improve the quality of our website
• Analyze, benchmark, and conduct research on user data and user interactions

Tuffy Clinton Township does not sell your Personal Information. In the preceding 12 months, we have not sold personal information.

Disclosure of the Information

Tuffy Clinton Township may employ or engage third-party companies and individuals to perform business functions on our behalf. These companies and individuals are provided with Personal Information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include content management, website hosting, fulfilling user requests, data storage, providing customer service support, analyzing data, providing marketing assistance, processing payments, and providing customer communication.

Tuffy Clinton Township may disclose and release your Personal Information to government representatives: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, or in any cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct.

Use of Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies. These technologies are widely used for security, to learn about and improve upon how users navigate a website, or to enable certain features. Cookies are small data files that are transferred to your hard drive when your browser settings permit the acceptance of cookies.

We use cookies for the following purposes:

• Essential Cookies: enable you to move around the website and use its features
• Performance and Analytics Cookies: Google Analytics helps us understand how our visitors engage with the website (you can install the Google Analytics Opt-out Add-on to prevent this)
• Functionality Cookies: remember the choices you make on the website

You can block or disable cookies on your device at any time by indicating this in your web browser preferences. Please note that we do not alter our website's data collection and use practices when we see a "Do Not Track" signal from your browser.

Children's Privacy

Our website and services are not directed or intended for children under thirteen (13) years of age. Tuffy Clinton Township does not knowingly collect Personal Information from individuals under thirteen (13) years of age. If you are under thirteen (13) years of age, you should not provide Personal Information on this website. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us so that we may delete and remove such child's information from our systems.

Information Security

Tuffy Clinton Township employs physical, electronic, and managerial procedures to safeguard the security and integrity of Personal Information. Billing and payment data is encrypted whenever transmitted or received online. We use secure server software (TLS/SSL) to process all financial transactions and user requests.

However, transmissions protected by industry standard security technology cannot be made absolutely secure. Consequently, we do not warrant the security of our servers, nor do we warrant that your information will be completely secure or not be intercepted while being transmitted over the Internet.

Your Privacy Rights

The California Consumer Privacy Act (CCPA) grants certain rights to California residents. To the extent California data privacy laws apply to our processing of your personal information, you are entitled to the following rights:

• Right to Access: You have the right to request what personal information we have collected, used, or disclosed about you in the twelve (12) months preceding your request.
• Right to Correction: You have the right to request the correction of the personal information that you provided to us.
• Right to Deletion: You have the right to request that we delete Personal Information collected about you.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We, however, do not sell user personal information.
• Right to Know: You have the right to receive information regarding the specific personal information we have collected, the sources, the purposes, and categories of third parties to whom it was disclosed.
• Right to Data Portability: You have the right to receive a copy of your electronic personal information in a portable and readily useable format.
• Right to Non-Discrimination: You have the right to not receive discriminatory treatment if and when you exercise your rights under the CCPA.

To exercise your privacy rights, please contact us using the information below.

Text Marketing Terms and Conditions

We will also be utilizing a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications, you agree to these terms and conditions.

Consent and Agreement

By entering your phone number for a request for any services or products, or subscribing via our subscription form, you agree that we may send you text notifications and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and any potential purchase information will be shared with our SMS platform. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

This Privacy Policy and Terms ("Policy") are between you and Tuffy Clinton Township. By opting in to use the service and receive SMS and MMS messages, you provide your express written consent to receive messages from Tuffy Clinton Township. Consent is not a condition of purchase. This policy describes how and why we may collect, store, and use your information, as well as how to opt out and contact us should you have any questions.

Description of Communications

The service and messages you may receive may include, but are not limited to, the following:

• Account notifications
• Updates related to your service
• Reminders
• Customer support
• Marketing (where applicable and only with proper consent)
• Message frequency may vary based on your interaction with our services.

Opt-In Methods and Consent

Opting in to our service may be performed by checking the opt-in option within our web-based service, providing verbal approval to receive messages, or via email, text, form submission, or written confirmation.

By opting in, you confirm that you are the authorized user of the mobile number provided and that you agree to receive SMS and MMS messages from Tuffy Clinton Township.

Messaging Use and Rates

Message frequency will depend upon how often you engage with our service and may vary from time to time. Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Tuffy Clinton Township does not charge for messages and is not responsible for carrier fees.

Opting Out

You may opt out of this service at any time by:

• Replying "STOP" to any SMS message
• Requesting to opt out verbally with any of our staff
• Contacting our office to opt out at [email protected]

After opting out, you will no longer receive SMS messages, except for a one-time confirmation message. If you wish to unsubscribe from receiving text marketing messages and notifications, you may reply with STOP to any mobile message sent from us or use the unsubscribe link we provide you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out.

For assistance, reply "HELP" to any message or contact us at [email protected]. For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information.

Supported Carriers

SMS services are supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier availability and network conditions.

Eligibility

You must be at least 18 years old or have consent from a parent or legal guardian to participate.

Service Availability

Tuffy Clinton Township reserves the right to modify or discontinue the SMS program at any time.

Types of Information Collected

When you opt in to SMS messaging, we may collect the following information:

• Mobile phone number
• Name
• Email address
• Opt-in method (web, verbal, or written)
• Timestamp and source of consent
• Message interaction metadata (delivery status and timestamps)
• Opt-out requests and confirmations

How Information Is Used

Your information may be used to:

• Deliver SMS messages you have consented to receive
• Maintain and document consent records in compliance with TCPA and carrier requirements
• Honor opt-out requests
• Provide customer support
• Maintain compliance with A2P 10DLC, TCPA, CTIA, and carrier policies

Shared Information and Third Parties

We do not sell or share your information with third parties for marketing purposes. Information may only be shared for the following purposes:

• SMS delivery providers and mobile carriers
• Service providers supporting our messaging infrastructure
• Legal or regulatory authorities when required by law

Retention and Security of Information

Information collected through the messaging service is retained only as long as necessary for operational, legal, and compliance purposes. We employ reasonable technical, administrative, and physical safeguards to protect SMS-related data.

User Rights

You may:

• Opt out of SMS communications at any time by replying "STOP"
• Request information about your consent records
• Request deletion of your data, subject to legal requirements
• Contact us for assistance by replying "HELP" or emailing [email protected]

Policy Updates

Updates to this Privacy Policy will be posted with an updated effective date.

Contact

Questions regarding our SMS messaging program or this Policy can be directed to: [email protected] or phone (586) 792-6660.

Opt-Out & Unsubscribe

We respect your privacy and give you opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from tuffyclintontownship.com by contacting us at the address or phone number listed below, or by clicking "unsubscribe" on the emails you receive.

Changes to This Policy

Tuffy Clinton Township reserves the right to change or update this Policy at any time. A notice of any material change will be posted on our website for thirty (30) days prior to the implementation of such change. We encourage you to periodically review this Policy to be informed of how we are protecting your information.